Why work with Aqua Finance?

Aqua services its own accounts, provides dedicated dealer support, offers outside sales and inside sales support, and provides dealer technology tools designed to improve efficiency and convenience.

Does Aqua provide consumer contracts?

What is the Master Dealer Agreement (MDA)?

The Master Dealer Agreement (MDA) is the agreement between Aqua Finance and the dealership that outlines the terms of the relationship.

Does Aqua support electronic signatures?

Water Treatment, Home improvement, HVAC, and Pool & Spa dealers can access E-Sign from our Dealer Portal on a tablet, laptop, or desktop computer, via our Orbit app on their mobile phone, in the home with a customer, or remotely via email. For Recreation dealers, we accept e-signatures via DocuSign and Adobe Sign with Lexis Nexis verification and a vault-to-vault transfer.

How do I change my address on file?

What costs are associated with Aqua financing programs?

For Water Treatment, Home Improvement, HVAC, and Pool & Spa dealers, costs will vary depending on the customer’s credit score. The two most common costs are the risk discount amount and the promotional fee. Other state fees may also apply. Contact us at 877-717-9494. Recreation dealers are charged no fees directly from Aqua; however, additional fees vary depending on state fee schedules. For questions about a specific deal, give us a call at 877-366-8406.

What service support does Aqua give my business?

We strive to provide the highest level of dealer support and believe this differentiates us from our competitors – we know your business. Our dedicated outside sales representatives and inside sales support are available to give your business individual attention, while our innovative technology allows you to take advantage of speed and convenience and be more efficient.

Who services Aqua’s accounts?

We service all our own accounts and take pride in approving consumers and then striving to provide them with world-class service. When your customers call us, they’ll be speaking with the same friendly, well-trained employees you’ve come to know.

Can I work with a broker or service provider and still work with Aqua?

Yes. Dealers who work with brokers or service providers may continue doing so. The same financing programs apply whether the dealer works directly with Aqua or through a broker or service provider.

Do Aqua contracts have recourse?

Generally, Aqua contracts are non-recourse. This means Aqua does not seek repayment from the dealership if the customer fails to pay, unless the dealer breaches warranties or representations contained within the Master Dealer Agreement.