Do you provide training?

Yes. Aqua provides training and sales support, including manuals, webinars, and guidance from knowledgeable staff. Water Treatment, Home Improvement, HVAC, and Pool & Spa Dealers: 877-717-9494. Recreation Dealers: 877-366-8406.

Where can I send questions and proof of lien documentation?

The Titling Department can be reached at 877-717-9495, option 5, ext. 6018 or by email at [email protected].

How do you determine whether collateral requires a title or UCC filing?

Aqua follows state-specific requirements, including unit size, unit length, and trailer weight. If a title is required, Aqua requires the original paper title and notice of lien. If a title is not required, Aqua generally files a UCC financing statement unless the dealer has been approved to file their own UCC documentation.

Do title applications require notarization?

Title applications and previous titles must be completed according to state requirements and include notarized customer signatures when required by the issuing state.

Where can I get payoff or titling information on a recreational vehicle?

Contact Aqua’s Titling Department using the contact information provided in the dealer program materials.

What promotions can I offer customers?

To learn about our current promotions, please contact us.

How do we ensure that we get paid?

We will issue a notice of funding remittance to the designated email or fax number provided for your dealership. If you need to update this information, please give us a call.

 What is the right-to-cancel period?

The right-to-cancel period is required for all in-home sales of Water Treatment, Home Improvement, HVAC, and Pool & Spa products. This is a period in which a customer can choose to cancel the transaction by providing notice to the dealership.

How can I update my banking information to direct where funds are deposited?

Where do I get finance documents?