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Where can I find additional educational resources for consumers?
aqua2stg 11 Jun, 2022The Consumer Financial Protection Bureau (CFPB) has a financial empowerment toolkit available on its website.
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Can you help with an issue I’m having with my dealer, contractor, or retailer?
aqua2stg 11 Jun, 2022We’re always happy to try to help. If you have an issue with a dealer, contractor, or retailer for a product or service you financed with your account, we encourage you to contact them first so they can attempt to address the issue. If you still have any concerns, please reach out to one of our representatives at 800-234-3663, option 4, ext. 6091.
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How do I set up an authorized user, family member, or friend to help me manage my Aqua account?
aqua2stg 11 Jun, 2022To add an authorized person to your account, please contact our Customer Support Department at 800-234-3663, option 4, ext. 6091.
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Do you provide support in Spanish? (¿Usted brinda apoyo en español?)
aqua2stg 11 Jun, 2022Yes! We offer Spanish-speaking customer support and can provide you with servicing and collection letters in Spanish. Visit our Contact us page for further details. ¡Si! Nosotros ofrecemos servicio al cliente en español y podemos proporcionar cartas de servicio y cobro en español. Visite nuestra página en Contáctanos para más detalles.
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Can I apply for credit directly from Aqua Finance?
aqua2stg 11 Jun, 2022No. As an indirect consumer finance company, we acquire your contract from dealers, contractors, and retailers across the U.S. After your dealer, contractor, or retailer grants you credit and assigns your contract to us, you work with us to manage your payments and address any customer service needs you may have.
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