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Welcome previous State Farm customers! As of April 14, 2025, Aqua Finance, Inc. will be servicing your account. Click here to learn more
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  • Can you help with an issue I’m having with my dealer, contractor, or retailer?

    Aqua Finance 11 Jun, 2022

    We’re always happy to try to help. If you have an issue with a dealer, contractor, or retailer for a product or service you financed with your account, we encourage you to contact them first so they can attempt to address the issue. If you still have any concerns, Please contact our Customer Support Department for assistance.

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  • How do I set up an authorized user, family member, or friend to help me manage my Aqua account?

    Aqua Finance 11 Jun, 2022

    To add an authorized person to your account, please contact our Customer Support Department for assistance.

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  • Do you provide support in Spanish? (¿Usted brinda apoyo en español?)

    Aqua Finance 11 Jun, 2022

    Yes! We offer Spanish-speaking customer support. Please contact our Customer Support Department for assistance. ¡Si! Nosotros ofrecemos servicio al cliente en español. Visite nuestra página en Contáctanos para más detalles.

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Aqua Finance, Inc.’s NMLS identifier is #1082164 which may be verified at NMLS Consumer Access.

Aqua Finance, Inc.’s California Debt Collection License is #11319-99

Michigan Aqua Finance, Inc.’s NMLS identifier is #1082164 which may be verified at NMLS Consumer Access.

For residents of New York City, New York:

Aqua Finance, Inc. provides servicing options that allow for verbal communication in Spanish. Aqua Finance, Inc. provides servicing and collection letters in Spanish. A translation of commonly used terms is available on the NYC Department of Consumer and Worker Protection website at nyc.gov/dca.

For Residents of New Mexico:

Click here to access the New Mexico Informational Brochure for Consumers including important information about terms and definitions in credit transactions as required by New Mexico law.

Click here for general information regarding loans and fees for consumers in New Mexico.

NEW MEXICO ONLY: TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL:

Chief Compliance Officer

One Corporate Drive Suite 300

Wausau, WI 54401

1.800.234.3663

[email protected]

New Mexico Only: This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504.

To report any unresolved problems or complaints, contact the Division by telephone number (505) 476-4885 or visit the website: https://www.rld.nm.gov/financial-institutions/

For Vermont loans:

For any Vermont loans not originated by Aqua Finance, Inc.: THIS IS A LOAN SOLICITATION ONLY. AQUA FINANCE, INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.

© 2025 Aqua Finance, Inc. All rights reserved.

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