Skip to main content
Welcome previous State Farm customers! As of April 14, 2025, Aqua Finance, Inc. will be servicing your account. Click here to learn more
Aqua primary logo and home button.
  • Customer Portal
  • Dealer Portal
  •  About
  • Dealers
  • Customers
  • News & Insights
  • Contact
  • FAQs
  • Careers
    • Diversity & Inclusion
  • Customer Portal
  • Dealer Portal

  • I have a “Same-as-Cash” promotion, but I still see interest accruing on my statement. Why is that?

    Aqua Finance 11 Jun, 2022

    You chose an offer where interest accrues during a promotional period, but the interest is waived if you pay your account in full by the promotion end date. The promotion end date appears on your monthly statements. Minimum monthly payments may be required during the promotional period. During this time your account accrues interest. If you do not pay the principal amount in full by the promotion end date, you will owe the balance of the account plus all accrued

    Read More

  • I recently signed up automatic payments (AutoPay) on my account, but am unable to access my account when I try to sign in.

    Aqua Finance 11 Jun, 2022

    Please contact our Customer Support Department for assistance.

    Read More

  • How do I sign up for e-statements?

    Aqua Finance 11 Jun, 2022

    Visit the Customer Portal to create an account. Log in and go to “Manage email and delivery preferences.” Select “Electronic Statement” and confirm your email.

    Read More

  • What if the balance or amount due on my monthly statement is wrong?

    Aqua Finance 11 Jun, 2022

    If you think your monthly statement is inaccurate, it may be because you mailed in or made a payment that is not yet reflected on your statement. Please contact our Customer Support Department for assistance and to discuss any account questions.

    Read More

  • Can I incur late charges?

    Aqua Finance 11 Jun, 2022

    Late fees are state-specific and will be listed on your contract.

    Read More

  • Will l receive a monthly statement?

    Aqua Finance 11 Jun, 2022

    You can choose to receive statements, either electronically or by mail, by making the selection in the Aqua Customer Portal, or please contact our Customer Support Department for assistance.

    Read More
  • Home
  • About
  • Dealers
  • Customers
  • Contact
  • Careers
  • Privacy Policy
  • Do Not Call Policy
  • FAQs

Aqua Finance, Inc.’s NMLS identifier is #1082164 which may be verified at NMLS Consumer Access.

Aqua Finance, Inc.’s California Debt Collection License is #11319-99

Michigan Aqua Finance, Inc.’s NMLS identifier is #1082164 which may be verified at NMLS Consumer Access.

For residents of New York City, New York:

Aqua Finance, Inc. provides servicing options that allow for verbal communication in Spanish. Aqua Finance, Inc. provides servicing and collection letters in Spanish. A translation of commonly used terms is available on the NYC Department of Consumer and Worker Protection website at nyc.gov/dca.

For Residents of New Mexico:

Click here to access the New Mexico Informational Brochure for Consumers including important information about terms and definitions in credit transactions as required by New Mexico law.

Click here for general information regarding loans and fees for consumers in New Mexico.

NEW MEXICO ONLY: TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL:

Chief Compliance Officer

One Corporate Drive Suite 300

Wausau, WI 54401

1.800.234.3663

[email protected]

New Mexico Only: This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504.

To report any unresolved problems or complaints, contact the Division by telephone number (505) 476-4885 or visit the website: https://www.rld.nm.gov/financial-institutions/

For Vermont loans:

For any Vermont loans not originated by Aqua Finance, Inc.: THIS IS A LOAN SOLICITATION ONLY. AQUA FINANCE, INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.

© 2025 Aqua Finance, Inc. All rights reserved.

To review Aqua’s licenses click here

Make a Payment

Dealer Inquiry Form

"*" indicates required fields

Personal information

Name*

Business information

Business category*
Check all that apply
Sub Category
Business address*
* Indicates mandatory field