Your Lead Intake Person might be one of the most important people in your company.
It only takes one negative impression during an initial phone conversation to turn a customer away.
To make sure the person answering your phone is making a sound first impression, review the lead intake process.
It's critical that questions are asked in the right order.
Save the budget questions for the end - or another conversation. Asking about money too soon can make you seem greedy or insincere.
Plus, you may wind up turning away a qualified lead because he or she gave a low-ball budget.
Remember, if your customer has concerns about the budget later on, there are options. Find out how you can offer financing plans by working with Aqua Finance.